by | | Blog, Offshoring & Outsourcing
Reading Time: 4 minsThe BPO sector is the major driver of growth in the Philippines and the #2 source of export revenues. Organizations from all over the world are offshoring to the Philippines leveraging the deep capabilities that have been developed in Manila and...
by | | Blog, Offshoring & Outsourcing
Reading Time: 5 minsThere are so many variables involved in offshore outsourcing operations. Weighing their pros and cons can become a little bit tricky. While outsourcing may not be right for every organisation, in general, organisations that outsource report high...
by | | Blog, Customer Service
Reading Time: 5 minsThere was a time when providing a great customer experience for consumers was not a big deal for companies. For most organizations, sales came first. This strategy worked for brands since there were fewer avenues that they can compete with. ...
by | | Blog, Offshoring & Outsourcing
Reading Time: 6 minsOutsourcing and offshoring of professional services have been feasible due to the rapid advancements of Internet technology. Offshoring was initially done to attain lower costs but now it has evolved into a more mature strategic partnership....
